Q. I am new student / staff, why don't I have a Library Account yet?

Why can't I access online resources?


You will not be able to use any of the online resources until you have a Library Account. 

Please be aware that the following actions must have happened before your library account is generated (even if you are working remotely). It can then take up to 7 days for your Library Account to generate. If you have any problems with access after this you can email lib-access@bristol.ac.uk .


The student must have registered online, started their course and uploaded a photo: https://www.bristol.ac.uk/cardservices/photo-upload-instructions/ 


Staff need to have started and uploaded a photo: https://www.bristol.ac.uk/cardservices/photo-upload-instructions/

  • Last Updated Jun 01, 2021
  • Views 52
  • Answered By Amber Bruce

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