I've lost my U-card - how can I get a new one?

Card Services is responsible for the production of cards. Opening hours are altered during Covid so check the site before visiting.

Please note: If users think they have lost their card or it has been stolen, they should call Security Services on (0117) 92 87848, at any time, to immediately deactivate the card. All calls to this number are recorded for security purposes. 

Using your UCard for the first time? You need to initialise your card the first time that you use it. See how to do this here: Using your UCard